How do I cancel my membership?
Email Member Support (not your coach, WhatsApp, or in person) at least 7 days before the 1st of the month. With proper notice, your membership runs until the end of your paid period, then stops. There's no fee for cancelling itself.
See my pause or downgrade options →
What happens next
- We confirm your cancellation by email
- Your access continues until the stated end date
- Any outstanding fees are collected separately
- Your continuous-membership record, and any loyalty benefits, end on that date
Cutting it close
Less than 7 days' notice before the 1st means the system has already committed to that month's billing run, so one more payment goes through, and your membership then runs to the end of that next month.
Fixed-term memberships
3 or 6-month memberships can't be cancelled mid-term. The 14-day cooling-off period still applies if you joined online. See refunds and cooling-off.
Cancelling over a fee or terms change
If we change fees or terms and you're not happy with it, you can cancel with the standard 7 days' notice.
Can I hand my membership to someone else instead?
No, memberships aren't transferable. Your friend would need to join separately. Moving to a different Gymnasium location, though, is straightforward: just get in touch.
Note: Only need a temporary change? Pausing or downgrading protects your loyalty benefits. Cancelling resets them to zero if you rejoin later.