How do I change my membership?
Contact Member Support with what you'd like to switch to. We'll confirm the details, the billing impact, and send you written confirmation.
Upgrading
Takes effect immediately if there's no waitlist on the new membership. You'll pay a one-off partial-month charge for the price difference, or you can wait and upgrade from your next bill date and pay the new price in full from then.
Downgrading
Usually takes effect from your next billing date. Requested before the 1st, your new price and access start then. Requested after the 1st, this month's payment stands and you get a credit for the difference against your next bill.
Away for a while?
A temporary "holiday downgrade" to your cheapest option is often simpler than pausing outright. Let us know before your next bill and we'll switch you back automatically on your return date.
If your new membership is waitlisted
Some membership options (e.g. Brixton Plus Anytime) are waitlisted. You can stay on your current plan while you wait, and you'll get 48 hours to accept when a space opens.
A couple of restrictions
- CrossFit memberships need prior CrossFit experience, or our monthly Intro to CrossFit course
- Fixed-term memberships can only change to another fixed-term option